Assertiveness at work : a practical guide to handling awkward situations
Back, Ken2005
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This work tackles the realities of modern business life - the uncomfortable situations that can arise with the flatter structures, tough workloads, demanding hours, and the need to exert influence across traditionsl boundaries.
Main title:
Assertiveness at work : a practical guide to handling awkward situations / Ken Back and Kate Back.
Author:
Edition:
3rd ed.
Imprint:
London : McGraw-Hill, c2005.
Collation:
xiii, 207 p. : ill. ; 23 cm.
Notes:
This ed. originally published: 1999.Includes index.
ISBN:
00771142809780077114282
Language:
English
BRN:
834889
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